Calltrol Corporation > Calltrol Partners and Resellers
Connecting with other Best of Breed products is what Calltrol's Open Architecture product design is all about.

Calltrol's Solution Providers have implemented modular and efficient solutions based on the "generic" OTS™ platform. The applications themselves run on various computer operating systems and database platforms such as Windows, Unix, HTML, Java, AS 400, etc.

Calltrol also has Strategic Alliances with big names in the computer telephony field including Dialogic (an Intel company), Microsoft, Siebel Systems, Interact Commerce, Inc. (formerly SalesLogix) and others.

TelAthena Systems is a provider of call center enabling technologies, including all aspects of call flow, from dialing, screen-pop, screen logic, recording, transfer, conference, through data collection and reporting.   Founded in 1982,  its users (including many Fortune 500 companies) have logged over 600 million production hours in call centers worldwide, in such diverse industries as Market research, Fund-raising, Telemarketing, Financial services and Customer Service.
Since 1987, Dial Connection has been helping companies to upgrade, design and develop administrative systems.
Loxysoft develops computer system solutions focusing on CTI. Our product portfolio includes Predictive Dialing and IVR solutions.
Icepeak develops voice enabled products and solutions that helps our customers to lower their costs, increase their revenues, raise the level of service and improve the business with the help of speech technology.
DialMatrix Call Center Manager, one of the most powerful and cost effective predictive and outbound dialing applications ever. Reliable & Full Featured for every major vertical market.  Contact us at: 1-717-932-0572
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Zedak is a provider of out-sourced custom software development. They offer full-cycle development tailored to meet your needs.
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Hilltop Information Systems is a computer consulting company that provides integrated Customer Relationship Management (CRM) solutions for business.
Funk Software is your source for award-winning RADIUS authentication and remote control screen monitoring software. Funk Software develops Steel-Belted Radius, the market-leading RADIUS/AAA server, and Proxy remote control software, which is installed on millions of desktops around the world.
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Alliance Systems, Inc. is a global systems integrator providing communication infrastructure solutions for traditional and next-generation networks.
With peerless techniques and expert procedures, Velocite Systems creates unique, precisely engineered computing platforms and systems for corporate, government, and educational developers.
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Dialogic®, an Intel Company, is the leader in the manufacture of open, high-performance, standards-based, telecommunications, and computer telephony (CT) components.
SalesLogix. The mid-market CRM leader. A fully-integrated sales, marketing, support, and eCommerce application suite for high-growth organizations.
Siebel Systems provides the industry's most comprehensive family of multichannel eBusiness applications and services.
Aculab. A leading provider of open standards based enabling technology for the communication market.
Windows NT Server 4.0 was designed to help developers build and deploy business applications faster than ever before. The Option Pack integrates new Web, transaction, scripting, com-ponent, and message queuing services directly into Windows NT Server 4.0.
Founded in 1993, AudioCodes is the leader in voice compression technology and the key originator of the ITU G.723.1 standard for the exploding IP telephony market.
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CMP Media Inc. is a leading high-tech media company providing essential information and marketing services to the entire technology spectrum -- the builders, sellers and users of technology worldwide.
Nadji Tehrani founded Technology Marketing Corporation in 1972, as a publishing company adhering to the highest standard of ethics and professional journalism. Now known as TMC™, the company began by publishing trade magazines for the chemical coatings field.
SYMON Communications, Inc. has provided visual messaging and alerting solutions since it began in 1984. SYMON is the worldwide leader in visual alerting communications. SYMON’s products are currently installed in over 2,000 call centers, help desks, network control centers and data centers around the world.
We measure quality! Our Tele-Monitor Evaluation (mystery calling) Programs, Tele-Monitor Quality Outsourcing (remote monitoring) Programs, Tele-Monitor Critique(E-mail audit) Programs and our other quality assessment services are tailored to help organizations with large scale voice and web operations improve the quality of service they deliver to their customers.
The CRMXchange is your place on the Internet for an exchange of information on customer relationship management (CRM), sales, call center, and telemarketing issues. is a leading supplier of new surplus telecommunications equipment to global telecom service providers. The primary focus is to provide cost effective, high quality central office central office, networking and customer premise equipment to our customers.
Prosci Research sponsors the Call Center Learning Center, a completely independent resource site that provides access to nearly every call center resource available today. Prosci is not affiliated with any call center vendors or associations. The Call Center Learning Center provides free access to all call center suppliers to list their products without fees or commissions. This allows the learning center to provide the most comprehensive listings. Prosci's products include research and benchmarking reports, toolkits for project leaders and consultants, and handbooks for employees and managers. Prosci's unique research-based resources combined with their 100% satisfaction guarantee make these products a win-win for any call center.
Incoming Calls Management Institute (ICMI), based in Annapolis, Maryland, offers the most comprehensive training programs and educational resources available for call center management professionals. Established in 1985 and the first to offer training on incoming call center management, ICMI has grown into a global leader whose capabilities and depth of experience are unparalleled. ICMI's focus is helping individuals and organizations understand the dynamics of call center management in order to improve operational performance and achieve business results. ICMI provides high-caliber education and consulting to organizations ranging from small, start-up firms to national governments and multinational corporations throughout the Americas, Europe, the Middle East, Asia, the Pacific Rim, and Africa. ICMI also produces industry acclaimed publications, such as the popular "how-to" book for call center managers, Call Center Management On Fast Forward. ICMI seminars and publications have won the accolades of many of the world's most successful organizations. ICMI is an independent organization, not associated with, owned or subsidized by any industry supplier - its only source of funding is from those who use its services.
The New York Software Industry Association (NYSIA) is the leading trade association for software, information technology, and Web development companies in the New York City area. New York is a national leader in software development! NYSIA's mission is to promote and support the growth of our industry in this region. NYSIA runs an extensive educational event schedule, hosts the yearly New York Software Summit, sponsors a wide variety of economic development programs aimed at assisting member companies, and carries out legislative work on behalf of the software industry.
The American Teleservices Association (ATA) represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. Call centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $500 billion. The ATA represents members' interests by advocating on Capitol Hill and in statehouses nationwide, providing advanced professional education opportunities, defending the teleservices industry in the public realm, and acting as the industry's information clearinghouse.
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Calltrol product installation and continued use is subject to the terms of the applicable Calltrol license agreement and payment of the applicable license fees to Calltrol. Calltrol selects Certified solution Providers, Solution Providers and other resellers that Calltrol believes are capable of integrating and supporting Calltrol products with their own, customer or other third party software and hardware. Calltrol can not itself warrant or provide support for such integrated or combined use.

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